Our Crisis Management Simulation platform is a computerised platform that helps organisations face potential disasters and deal with them in “simulated” real time – better preparing them for the “real thing”. It is a tool that serves to bolster operational preparedness and is a crucial platform for ensuring that organisations (that are often accountable for the actions of others and that rely on cooperation between different organisations during crises), can actually understand how they will perform under duress. It can support your goal realisation by strengthening your approach to the following concepts:
- Refining SOPs and ensuring uniformity in SOP adherence by assessing the interplay between personnel and procedures;
- Strengthening operational preparedness and response capacities by evaluating the efficacy of both procedures and personnel vis-à-vis various simulated crisis scenarios (we custom-design each crisis scenario on our simulation platform, which allows us to develop simulations dealing with multiple scenarios on multiple fronts – from active shooter scenarios to fire safety dilemmas to reputational issues).
- Training personnel in new and previously established protocol and drilling emergency procedures through use of our crisis simulator and procedure editor.
- Enhancing decision-making processes at multiple levels by pitting both personnel and procedures against expected and unexpected crisis scenarios and analysing subsequent levels of contribution to the crisis resolution.
We offer simulations dealing with security issues, safety issues, cyber issues, operational issues, reputational issues and business continuity issues. Regardless of the thematic focus, our system accomplishes the following in order to increase organisation’s preparedness and response capacities, refine SOPs and SOP adherence, train personnel and enhance decision-making processes:
How Does It Work?
Our Simulation Editor designs the “simulation arena”, the scenario, the sub-scenarios, the active participants, the represented participants (played by the simulation manager), the procedures and sets the rules of engagement for the simulation. The computerised system allows the Editor to design a complex scenario within a multi-player environment.
The simulation manager is responsible for achieving the simulation’s learning objectives and controls the simulation by distributing the scenarios.
The participants in the simulation operate in a virtual surrounding, which simulates different circumstances. The participants may be dispersed globally or sit in the same room.
The unique interactive nature of the simulation process creates a dynamic learning experience that, by itself, improves working and operational procedures and consequently helps the client to optimise stated goals and objectives.
The computerised system records all the data generated during the simulation and by the end of the event is able to immediately present a first factual report regarding participant performance and statistical trends.